the paperbag ships the products exclusively with standard shipping via UPS, DHL, DPD and Hermes. Each parcel is shipped with a tracking number.

Orders are processed within 1-4 working days (Monday to Friday 9-17 o'clock, excluding holidays).

National deliveries usually take 2-3 working days after confirmation of dispatch. International orders usually take up to 14 working days.

Due to the high demand it comes at present to a delivery time of up to 3 weeks for national deliveries and up to 4 weeks for international deliveries.

If an order cannot be delivered, the seller does not bear any costs and will not resend it.

The seller is not responsible for damage to the package during delivery or return. The buyer is responsible for any costs such as customs duties. As these charges are levied directly by customs, the seller has no influence on them.

The shipping costs for orders within Germany are € 7,50. The shipping costs within the EU are € 16,00. The shipping costs for other countries are € 28,50.